FAQ's in General

Below are some of the questions we are often asked, grouped into their broad topics. If you see your question below just click on it and the answer will pop up for you. This page is a work in progress so if you see the question and click on it, but nothing happens, please feel free to just contact us and we will do our best to help.


What payment methods do you accept?

Do I have to order online, or can I come in and shop at your warehouse?

Can I call / fax / email / post my order instead of ordering online?

What is the Best Before date on the lollies and imported drinks?



How long does shipping take?

What's the deal with Free Shipping anywhere in Australia?

I need my express order shipped today, do you have a cut off for my order?

I need my order by a certain date, can you guarantee it will arrive by then?

What happens if no one is available to take the delivery?


Still have questions? Contact us and we will do our best to answer them!