About us

Contact Us

  • The Professors Online Lolly Shop and Confectionery Warehouse
  • 1800 854 234
  • Warehouse 16 8 Gladstone Rd, Castle Hill, NSW, 2154 Australia
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Free Shipping*

Shipping

We offer Free Shipping anywhere in Australia, when your order is over $80.

For orders under $80, we offer or a small flat rate regular postage fee of just $9.95 anywhere in Australia, regardless of how many items are ordered.

We also offer Australia Post Express Shipping as an optional upgrade should you wish to expedite your order.

Free click and collect / pickup options if you are in the local area.

 

Unfortunately, we do not export goods outside of Australia at this point in time. 

 

Returns and Refunds

We aim for all customers to be satisfied with their purchase from The Professors. If you are unhappy with items you received, please keep your item until advised otherwise, contact us and we will work with you to the best of our ability to address any issues. Claims must be submitted within 7 days of receipt and any goods that are approved for return, must be unopened and in re-salable condition to be eligible for refund or exchange.

NB: Due to the COVID-19 pandemic we are unable to accept returns / exchanges due to change of mind.

 

Please note that all orders placed with the Professors are subject to our Terms and Conditions

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