About us

Contact Us

  • The Professors Online Lolly Shop and Confectionery Warehouse
  • 1800 854 234
  • Warehouse 16 8 Gladstone Rd, Castle Hill, NSW, 2154 Australia
Skip to main content

Why Us?

We are the best online lolly shop in Australia because;

Our awesome staff at The Professors Confectionery Warehouse and Online Lolly Shop

We run a real food-grade warehouse, with real stock, with real people

  • We are a registered as a food premises
  • We have a temperature / pest / hygiene controlled environment, as audited by the NSW food authority
  • We stock to a rolling monthly average, giving us the best chance of having stock available and ready to ship for for your order

 

We are the best value online lolly shop in Australia with FREE SHIPPING available

  • Great prices for the public, even better wholesale prices
  • Free shipping on orders over $80 - And a maximum of $9.95 on all other orders
  • Compare our prices and shipping and you'll agree we offer the best value confectionery 
  • We don't hike the prices for thermal protection
  • All orders are sent with track and trace at no extra charge

 

We have a massive range of general, unique and single colour confectionery

  • 3,500+ products, with more added every day
  • We are the undisputed kings of single colour confectionery in Australia

 

We deal with both the Public and Businesses

  • Public prices are shown to everyone, and are available instantly
  • Wholesale prices are shown to genuine businesses (After a sign-in / wholesale approval email- Typically within 48 hours - Call us if you can't wait!)
  • Visit our Castle Hill warehouse and shop directly in store - Monday through to Saturday
  • NATIONWIDE DELIVERY to your door and CLICK AND COLLECT

 

Our lolly warehouse is over 600sqm

We take customer service seriously

  • We have full time people 100% dedicated to customer service - They are purely there to make happy customers
  • None of this email only business - We have a 1800 phone number for your convenience
  • We have an advanced support ticketing system meaning customer enquiries never get lost or forgotten
  • We can help liaise with the courier when time is an issue
  • We offer a generous claims policy that allows for claims to be submitted within 7 days from receipt of goods, in the rare event there should there be any issues with your products.
  • Please note: In the wake of CoVid-19 we can no longer accept returns for "change of mind" purchases

 

We take event deadlines seriously

  • We record and monitor your critical dates
  • We keep you in the loop of your orders progress with both automated notices and customised communications
  • Our customer service staff watch critical dispatch dates carefully

 

We offer EXPRESS POSTAGE for urgent orders

  • Express Postage guarantees your order same day dispatch when ordered (and paid) prior to 1pm AEST (business days)
  • Express Postage services deliver to *most* major cities within 1-2 working days *from* dispatch. To check the delivery time frame for your location please contact our friendly customer service for assistance
  • Fees are variable based on the size and weight of your order and your delivery location so a quote will be provided to you during check out
  • If your order exceeds 20kg, unfortunately quotes will not be provided online but just simply contact our friendly customer service team for assistance on a quote
  • Miss our cut off time? Don't worry! We guarantee to have your order dispatched the next available business day when our cut off time is missed.

Solar theme designed by epicShops